Brix and Hwacom to deliver Set-Top box with IPTV Quality
(Product News, 08 Mar 2007 )
By Vinod Kataria
Brix Networks, the provider of converged service assurance solutions, and HwaCom Systems of Taipei Hsien in Taiwan, announced the integration of Brix Networks' IP television (IPTV) Quality Agent into HwaCom's HC-100 set-top box (STB) that gives service providers the ability to collect valuable video performance information and metrics on an unprecedented scale, and provides crucial, at-home visibility into providers' IPTV services.
HwaCom's STB with the Brix IPTV Quality Agent lets service providers monitor IP video and network quality-including highlighting the performance of the IPTV and multicast infrastructure, performing continual or on-demand diagnostics of the STB, and quantifying the user channel change experience - for operational, troubleshooting, and customer care applications.
Brix is also now part of HwaCom's IPTV ecosystem, which includes system elements from headend, middleware, video servers, network equipment, and set-top boxes with software applications. Additionally, the companies plan to develop other comprehensive IP video quality testing solutions for HwaCom's STBs in the future.
Gary Chen, president and CEO at HwaCom Systems, said, "Visibility into service performance and quality beyond the service delivery infrastructure is essential to the success of IPTV. By integrating Brix Networks' converged service assurance technology into our STBs, we can now provide carriers the operational capabilities that are necessary to gain visibility into IPTV service performance and quality - in the last mile, residential network, and even within the home - to improve service quality, expedite troubleshooting, and ensure customer satisfaction."