Nielsen and Tata Consultancy Services Reach Agreement in Principle for IT & Operations Support Services Worldwide
(Business News, 23 Oct 2007 )
The Nielsen Company and Tata Consultancy Services (TCS) have reached an agreement in principle for outsourcing a portion of Nielsen's Information Technology (IT) and Operations functions worldwide. Nielsen and TCS are in negotiations on a definitive agreement which they expect to execute in the near future.
Under the proposed ten-year agreement, valued at approximately $1.2 billion, TCS will assume responsibility for important IT and Operational processes and help Nielsen integrate and centralize multiple systems, technologies and processes on a global scale. TCS also will assume responsibility for certain Finance and Human Resource business processes, which will be executed on new BPO platforms built by TCS.
The Nielsen Company provides a wide range of global services, including television and Internet audience measurement, insight and analysis of consumer behavior for the packaged goods and retail industries, services to clients in print, online and mobile media services, entertainment, books, video and the music industries, and is a major provider of business publications and trade shows.
"Nielsen is moving quickly to transform an outstanding group of operating businesses into an integrated, market-focused organization that delivers high-value information services to our clients," said Mitchell Habib, executive vice president in charge of Nielsen Global Business Services. "This arrangement with TCS will help us streamline and simplify our IT infrastructure and application platforms and operational practices across our businesses, support the development of integrated solutions and give us much greater flexibility to respond quickly to changes in the marketplace," added Habib. "We are delighted to be working with the TCS team and look forward to a long and productive relationship."