Guidelines For Account Email/Mobile Number Verification

For the security of your account and the convenience in logging in, modifying personal information, and other services on the website in the future, we recommend that you complete the verification of your email or mobile phone number.

After your email and mobile phone number is verified, either can be used as your login account. You will be able to:

    • Use your email/mobile number and password to log in to the website
    • Use your email or mobile phone number to receive the verification code, and enter the verification code to log in to the website

When your e-mail or mobile phone number is unavailable and needs to be changed, you can use one or the other to verify and change it.

 

For example: When your old email address is no longer available and you cannot receive the verification code, you can log in by using your mobile phone number (verified account only) to receive the verification code, and then modify the email address in your personal information once you are logged.

If you registered via e-mail, your e-mail is verified by default upon completion of the registration. Your mobile number, however, is still unverified.

If you registered through your mobile number, your mobile number is verified by default upon completion of the registration. Your e-mail, however, is still unverified.

 

You should verify the account to be able to use the service conveniently. Verification can be completed in two steps:

Step 1: Login to the website

Click here to log in to the website

You can use your registered email/mobile phone number to log in to the website by password or verification code.

login with PW or verification code

Step 2:
Enter the verification code to complete the verification (take the verification of the mobile phone number as an example)

Open the account settings in the User Central.

account aetting

  1. For the security of your account, you need to verify your identity. Just enter the verification code you received.
  2. Confirm or re-enter the email/mobile number for verification.
  3. Enter the verification code received by your email/mobile number. Click “OK” to submit.

 

clickToVerifyMobile

You will be required to re-login to the website upon verification completion, at which point you will be able to use your verified e-mail/mobile number.

 

If you encounter problems and cannot complete verification, please contact us.